The accepted quote, booking, statement of work, order form or subscription agreement identifies the responsible entity and specific commercial terms. Mandatory rights under applicable law are not restricted by this website policy.
Early-access status
Perfect Living OS is a developing business application offered through guided onboarding. Features, integrations and workflows may change as the product is tested and improved. Access is not a promise of uninterrupted service, general availability or suitability for every business.
Accounts and authorised users
The customer organisation is responsible for authorised users, role assignments, accurate account information, credential security and activity performed through its accounts. Suspected unauthorised access must be reported promptly.
Customer data and instructions
The customer remains responsible for the lawfulness, accuracy and quality of the customer, staff, property, job and communication data it supplies. Perfect Living processes that information to configure, provide, secure and support the OS in line with the order form, privacy notice and applicable law.
Sensitive data should not be entered unless the agreed implementation specifically supports it and the organisation has a lawful basis and appropriate controls.
AI, permissions and human control
AI features can classify information, prepare drafts, identify exceptions and recommend next actions inside configured permissions. Business rules and approved workflows control execution. AI output can be incomplete or wrong and must be reviewed where the decision is high-impact, uncertain, financial, legal, safety-related or customer-sensitive.
The OS is not authorised by default to make final pricing, refund, payout, legal, complaint or similarly material decisions without the configured human approval.
Acceptable use
The OS must not be used to break the law, infringe rights, distribute malicious content, conduct unauthorised surveillance, bypass permissions, probe security, overload the service, resell access without agreement or make automated high-impact decisions without appropriate authority and safeguards.
Integrations and availability
External email, phone, payment, accounting and other integrations are operated by third parties and may change, fail or require separate fees and terms. Planned maintenance, emergency security work, network conditions and early-access changes may affect availability.
Fees, renewal and cancellation
Fees, billing period, usage limits, renewal, support and any trial are stated in the order form. Cancellation and refund requests follow that order form and the Cancellations, Refunds & Service Remedies policy, subject to mandatory law.
Exit, export and deletion
On cancellation, access ends according to the order form. Where an export has been agreed and the account is in good standing, the parties will coordinate a reasonable standard export before scheduled deletion. Retention may continue where required for security, backup, accounting, law or dispute purposes.
Ownership and confidentiality
Perfect Living retains its platform, product, workflow, design and documentation rights. The customer retains its rights in customer data. Each party must protect confidential information received through the early-access relationship and use it only for the agreed purpose.
Product risk and contract priority
Early access should be introduced through controlled workflows and verified operating gates. Nothing in these terms excludes a mandatory right or liability. The signed order form or subscription agreement defines any service levels, warranties, limitations, governing law and dispute process, and takes priority over this public summary.